Everyone is Dead Dave - Part 2

Well, today started out interestingly fun, if you can call it that.  Stefan showed up in the office for the first time in like a week (not like Philip doesn't want us to be in the office more often). So before they are leaving like 30 minutes before I tagged Erick and Stefan asking if they could fix the TV.  Of which the usual hemming and hawing and other bullshit.  And how they don't use it and the password is in Thycotic (password management tool, super-secret).  Well with enough prodding (and me installing software on a global jump host) we discovered that Stefan has access and can fix things, so yay.  Not a minute or two after that finishes, the wonderful trilling sound of dying servers enters chat. Ding! Ding! Ding! Ding! Ding! DING!

So I engage who I thought owned it Team A and was told it was Team B.  So once there they needed Team C, and I was able to determine we needed a ticket to track the incident.  I think around this point as I was spinning up the incident was when the rest of the team got with the program and realized that shit had hit the fan.  So get the incident going, get the chat room up, and email out, and message to Dan.

The fix was pretty quick overall, we received alerts at 4:09 PM and customer impact was mitigated a 4:48 PM so just about 40 minutes, but 194 accounts were impacted still.  With that all resolved (I realized I forgot to make the JIRA) the rest of the night ran pretty smoothly.  I did get a candle ordered for Amber's mom.  Only 1 because damn those things weren't cheap and the cheaper one she couldn't seem to give me a real answer and I was getting irritated (probably doesn't help that Stefan had already driven me up the wall).

I did spend a good hour or so trying to fix a new program on my laptop to work.  I am not sure how long I will keep it since it isn't as neatly integrated as I would like.  Instead of just asking me for my 2FA code, it just ignores 2FA requests or something stupid like that and rejects my login attempt.  So now I am using a personal access token, which is probably not very safe either since it has access to all of my GitHub stuff..... I might need to go adjust some settings on that.

Ooooooooo which reminds me, Amber and I get to go look at Christmas lights on Friday which will be fun, I am super excited to do that with her. Plus Six Flags on Saturday, maybe even go see Frozen beforehand.  That would be lots of fun as well.

Tomorrow will be packed for me or maybe Wednesday, haven't decided.  I need to make a payment to the CPAP company so that I can order new supplies since my deductible is completed.  But I also need to check with my new insurance from TekSystems to see if they will cover the CPAP or if I will end up with a new one since the rental agreement is with Aetna and I won't have them here in like 2 weeks.  Also need to swing by Kohl's to return Amazon items and swing by the mail center for Amber's gifts.  And I think that might just cover everything.